Atlanta Digital Studio | Web Policy
Atlanta Digital Studio is an Atlanta SEO company to get people in your business. Providing website design, digital marketing and photography services in Atlanta, GA and the Southeast.
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Web Policy

Cancellation and Refund Policy

Web Design and Development

Payments for custom web design and/or development projects are made in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Atlanta Digital Studio and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

 

SEO, Internet Marketing and Social Media

Payments for Search Engine Optimization, Internet Marketing and/or Social Media services are nonrefundable, and Atlanta Digital Studio does not issue pro rata refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred by Atlanta Digital Studio in initiating services. If a project is cancelled or postponed, all monies paid are retained by Atlanta Digital Studio and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

 

Chargebacks

If we receive a chargeback or payment dispute (i.e. PayPal or Square Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal or Square dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

 

Atlanta Digital Studio reserves the right to disable and/or terminate a client’s account if a user is found in violation of the terms. Accounts terminated due to policy violations will not be refunded.